Client context
An organisation operating a business-critical Microsoft 365 environment required assurance that it could recover from disruption, data loss, or cyber incidents.
Resilience capabilities had not been formally validated.
The challenge
The organisation lacked clarity on:
- Ability to recover data following ransomware or accidental loss
- Gaps in backup, retention, and recovery processes
- Reliance on default Microsoft capabilities without validation
- Exposure to prolonged downtime or data loss
There was no tested or validated recovery posture.
What we did
We conducted a comprehensive resilience and recovery review:
- Assessment of backup and recovery capabilities across Microsoft 365
- Identification of gaps in data protection and restoration processes
- Validation of retention and recovery configurations
- Scenario-based testing of recovery readiness
- Recommendations for strengthening resilience posture
How it was delivered
- Current-state resilience assessment
- Identification of recovery gaps and risks
- Scenario-based validation (e.g. ransomware, accidental deletion)
- Prioritised remediation roadmap
- Executive-level reporting
Outcome
- Clear understanding of recovery capabilities and limitations
- Identified and prioritised gaps in resilience controls
- Improved readiness for real-world disruption scenarios
- Defined path to strengthen recovery posture
Business impact
- Reduced risk of extended downtime and operational disruption
- Improved ability to recover from cyber incidents or data loss
- Increased confidence in business continuity capabilities
- Enabled informed investment in resilience improvements