Managed IT Services

IT SUPPORT PLAN OPTIONS

WHAT IS YOUR IT SUPPORT BUDGET?

We can manage and take ownership of your IT systems, providing you with a complete Managed IT Service for a fraction of the cost of an in house team. Need IT Infrastructure and Server support? Are you on a budget? We have managed service packages to match your needs. Starting from a low monthly fee, this includes 24/7 system monitoring, access to remote IT support, and options for monthly scheduled site visits. Our Essentials Support plan starts at a low monthly fee, ideal for small work spaces and SMB customers.

Managed IT Service Plans

Essential IT Management Support

Essential IT Management for any business, small or large.

Service Delivery

  • Service Desk Access
  • Customer Portal
  • Standard SLA Support
  • Technical Account Management

Maintenance & Alerts

  • Real-time routine maintenance
  • Server & Desktop patching
  • 24 / 7 Connectivity monitoring
  • 24 / 7 Infrastructure monitoring
  • Remediation of monitoring alerts

REMOTE SUPPORT

  • Connectivity Support
  • Infrastructure Support
  • End User Support
  • Microsoft Office Support
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Premium IT Management Support

All of the essentials support features plus the following:

  • Full access to Australia based Service Desk
  • Line of Business Software Support (up to 5 apps)

OPTIONAL

  • Telephony Support
  • Onsite Support across all major cities
  • Monthly Scheduled Visits for all major cities
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Ultimate IT Management Support

All of the support features plus the
following:

  • Assigned Technical Account Manager
  • Full Line of Business Software Support
  • Telephony Support
  • Onsite Support included across all major cities
  • Monthly Scheduled Visits for all major cities
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What services do you require?

What services do you require?

Submit a quote request.

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